Technical Support Engineer

As a Technical Support Engineer at DataArtha Solutions, you will be responsible for providing technical support to our customers and clients. Your main duties will include:
  • Troubleshooting and resolving technical issues related to software products

  • Responding to customer inquiries via phone, email, and other channels

  • Investigating and reproducing customer issues

  • Documenting and maintaining customer support knowledge base

  • Collaborating with development team to improve product quality and customer satisfaction

  • Keeping up-to-date with the latest technologies and industry trends
The ideal candidate will have a strong background in computer science or a related field and experience with software troubleshooting and customer support. Additionally, the candidate should have good communication skills, the ability to work well in a team and the ability to explain technical issues to non-technical users. Strong problem-solving skills and the ability to multitask are also important.
As a member of our team, you will have the opportunity to work on challenging projects and to continuously improve your skills. We offer a competitive salary, benefits, and opportunities for professional development.

If you are passionate about software development and want to be part of a team that is making a difference, we would love to hear from you. Please submit your resume and cover letter to careers@dataartha.com. We appreciate your interest in DataArtha Solutions and will contact you if there is a suitable opportunity.